Telecaller Inbound

20,000 - 30,000 /month

Igt Solutions

Sector 18, Gurgaon

0 - 1 years Experience in Customer Support / TeleCaller

New

Verified

90 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Loan/ Credit Card

Graduate and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are seeking a motivated and professional Telecaller Inbound to join our team for Igt Solutions in Gurgaon at our Sector 18 Gurgaon location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹20000 - ₹30000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0-1 years of experience in customer service or a telecaller role and should be proficient in any language. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 5 days working during the Night shift.

More about this Telecaller Inbound job

What is the eligibility criteria to apply for this Telecaller Inbound job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Gurgaon.
How many working days are there for this Telecaller Inbound job?
Ans: This Telecaller Inbound job will have 5 working days.
Are there any charges applicable while applying or joining this Telecaller Inbound job?
Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., IGT SOLUTIONS.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Inbound role?
Ans: There is an immediate opening of 90 Telecaller Inbound at IGT SOLUTIONS
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Inbound job?
Ans: This Telecaller Inbound job has Night Shift.