Telecaller

salary 14,000 - 20,000 /month*
company-logo
job companyAllset Business Solutions
job location Begumpet, Hyderabad
incentive₹5,000 incentives included
job experience1 - 2 years Experience in Customer Support / TeleCaller
New
verified_job Verified
50 Openings
* Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: ,
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are seeking a motivated and professional Telecaller to join our team for ARK FINSERV in Hyderabad at our Begumpet location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹14000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.

  • Address customer queries, concerns, and complaints with a problem-solving approach.

  • Maintain accurate records of customer interactions and follow-ups.

  • Provide timely and relevant information to customers to resolve their issues.

  • Work collaboratively with other teams to escalate and resolve complex issues.

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 1-2 years of experience in customer service or a telecaller role and should be proficient in Telugu, Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹14000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., ALLSET BUSINESS SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 50 Telecaller at ALLSET BUSINESS SOLUTIONS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6 days working

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 20000

Regional Languages

Hindi, Telugu

English Proficiency

No

Contact Person

Shirisha

Interview Address

No 16, Elango Salai, Pillaiyar Koil Street, Teynampet
Posted 2 days ago
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