CEPro Building Systems (P) Lt
Telecaller Sales Job Description:
A Telecaller Sales job involves making outbound calls to potential and existing customers to promote products or services, answer inquiries, and ultimately generate sales, while also maintaining accurate records and meeting sales targets.
Key Responsibilities:
Outbound Calling: Making calls to potential customers to promote products or services, explain features and benefits, and persuade them to make a purchase or schedule an appointment.
Inbound Call Handling: Addressing customer inquiries, concerns, and complaints.
Sales Generation: Persuading customers to make purchases or schedule appointments, and meeting sales targets.
Customer Relationship Management: Building and maintaining positive relationships with customers, both existing and potential.
Record Keeping: Maintaining accurate records of customer interactions in a database.
Following Up: Following up with leads and existing customers to ensure customer satisfaction and identify opportunities for further sales.
Data Entry: Entering, verifying, and backing up customer data in the computer system.
Product Knowledge: Possessing a good understanding of the products or services being promoted.
Adaptability: Adjusting sales pitches and communication styles to suit individual customer needs.
Problem Solving: Resolving customer issues and finding solutions to their concerns.
Reporting: Making reports and documenting conversations with customers.