Telecaller

10,000 - 17,000 /month

Dolphy India Private Limited

Simada Gam, Surat

0 - 4 years Experience in Customer Support / TeleCaller

Verified

5 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Profile – Service Coordinator
 Manage customer care number, Attendance sheet
 Take leads from receiving direct call/sales team or managers and distribute the query to service coordinator and follow-up back
 Check every day open query list and reason for why this query is open after checking keep follow-up and solve query urgently
 Check all payment and create tax
 Check mail id and give them quick response
 Handle service coordinator and technician (branch and head office)
 Need to solve issue of technician and coordinator
 Take quick action on open query
 Order proceeds and slip handover to technician and check order packed or not
 Share tracking details and also reminder all pending work to coordinator
 Handle service mail id
 Handle all distributors and reseller
 Demo call attends and zoom meetings
 Technical knowledge

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹17000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., DOLPHY INDIA PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 5 Telecaller at DOLPHY INDIA PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.