Telecaller

Job Title: Telecaller

Location: KR Sunilkumar
Job Type: [Full-Time/Part-Time]
Salary: 12000-20000

Job Summary:

KR Sunilkumar Advocate is seeking a highly motivated and dynamic Telecaller to join our team. As a Telecaller, you will play a key role in communicating with potential and existing clients, gathering information, scheduling appointments, and providing excellent customer service. Your primary responsibility will be to manage client inquiries, promote our legal services, and ensure client satisfaction through effective communication.

Key Responsibilities:

• Client Communication: Make outbound calls to clients, addressing inquiries and offering details of legal services offered by KR Sunilkumar Advocate.

• Appointment Scheduling: Schedule consultations for clients with the relevant legal team members.

• Lead Generation: Identify potential clients and provide them with information on services offered.

• Follow-ups: Regularly follow up with existing and prospective clients to maintain strong relationships and ensure continued engagement.

• Maintain Records: Accurately maintain client records and update databases with call details, appointments, and feedback.

• Customer Service: Resolve client issues and concerns, providing prompt solutions or escalating issues to the appropriate department.

• Reporting: Provide regular reports on calls, appointments, and client feedback to the management.

• Collaborate with the Team: Work closely with the legal team to ensure client needs are effectively communicated and met.

Key Requirements:

• Experience: Previous experience in telecalling, customer service, or sales is preferred but not mandatory.

• Communication Skills: Strong verbal communication skills in [Insert Language(s)] with the ability to communicate effectively with clients.

• Persuasion Skills: Ability to persuade and engage clients over the phone while maintaining professionalism and empathy.

• Customer Focus: A passion for providing exceptional customer service and addressing client concerns.

• Organizational Skills: Ability to manage multiple tasks and handle client inquiries in a timely manner.

• Basic Computer Skills: Proficiency in MS Office and basic knowledge of CRM systems.

Preferred Qualifications:

• A background or interest in the legal field is a plus, but not mandatory.

• Familiarity with legal terminology or processes would be an added advantage.

Personal Attributes:

• Positive and energetic attitude.

• Goal-oriented with the ability to work under pressure.

• Ability to work independently as well as in a team environment.

• Strong attention to detail.

• Faithfullness in Organization

• Loyality in Work

• Good Manners

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20500 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., KR SUNIL KUMAR ADVOCATE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at KR SUNIL KUMAR ADVOCATE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.