Telecaller

Job Title: Customer support – Profile Acquisition Team

Location: Chennai Guindy

Job Type: Full-time - Work from Office

Experience: 1 - 5 Years

Job Summary:

We are looking for a dynamic Telecaller to join our Profile Acquisition Team. The role involves reaching out to potential customers/clients, explaining our services, and ensuring successful profile acquisition. The ideal candidate should have excellent communication skills in regional language(English is not mandatory), a persuasive attitude, and the ability to achieve targets.

Key Responsibilities:

Make outbound calls to potential customers to acquire profiles.

Explain products/services clearly and convincingly.

Identify customer needs and suggest suitable solutions.

Follow up with interested prospects to ensure profile completion.

Maintain and update the database with accurate customer information.

Achieve daily/weekly/monthly targets set by the management.

Handle objections and resolve customer queries effectively.

Ensure high levels of customer satisfaction.

Key Requirements:

Education: Minimum 12th pass / Graduate preferred.

Experience: 1 - 5 years (Experience in any telecalling, BPO, or customer service is a plus).

Skills:

Excellent communication skills in regional Languages (English is not mandatory)

Basic computer knowledge (MS Office, CRM tools preferred).

Good listening skills and problem-solving ability.

Benefits:

Fixed salary + Incentives based on performance.

Free lunch at office.

Career growth opportunities.

Friendly and supportive work environment.

Training and development programs.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹27500 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., MARKETSOF1 ANALYTICAL MARKETING SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 20 Telecaller at MARKETSOF1 ANALYTICAL MARKETING SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.