Telecaller

15,000 - 21,000 /month*

Nanavati Cars Private Limited

Piplod, Surat

₹3,000 incentives included

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: ,

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for an enthusiastic and dedicated Telecaller to become a valuable part of our team for Nanavati Cars Private Limited based in Surat, located at Piplod. The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Automobile. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 1-6 years of experience in customer service or telecalling, who are good in Hindi, Gujarati. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th pass or a graduated candidate is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be Graduate and above and above with 1 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., NANAVATI CARS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 5 Telecaller at NANAVATI CARS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.