Telecaller

We are looking for a Tele caller to coordinate with stakeholders, including fertilizer retailers, companies, and government officials, ensuring smooth implementation of the DBT fertilizer subsidy system for Narmada Bio Chem Limited based in Ahmedabad. The role involves making outbound calls to assist, inform, and resolve queries related to the subsidy process.

Key Responsibilities:

• Make outbound calls to retailers, fertilizer companies, and officials regarding DBT implementation.

• Provide guidance on POS transactions and subsidy claims.

• Resolve stakeholder queries and escalate issues when necessary.

• Collect feedback and prepare reports on challenges faced in DBT operations.

• Maintain accurate records of calls and follow-up actions.

Job Requirements:

We are seeking candidates with 2-6 years of experience in customer service or tele calling, who are proficient in Hindi, Gujarati. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹19000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., NARMADA BIO CHEM LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at NARMADA BIO CHEM LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.