Telecaller

We are seeking a motivated and professional Telecallers to join our team for our Leading Client in Secunderabad. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BFSI sector.

The role offers a dynamic environment with opportunities for growth.

Key Responsibilities:
✅ Take calls with customers, explain our product, and close sales
✅ Manage day-to-day tasks and customer relationships
✅ Conduct market research to identify selling possibilities and evaluate customer needs
✅ Learn how products work and how to troubleshoot issues with customers
✅ Convert customer interest into qualified leads

Job Requirements:

The ideal candidate should have 2 years of experience in customer service or a telecaller role and should be proficient in English and Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass and the candidate should be willing to work 6 days during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Secunderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., NOVUM INSIGHT MANAGEMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 6 Telecaller at NOVUM INSIGHT MANAGEMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.