Telecaller

Designation : Advisor / Customer Success Advisor

Process : Inbound / Outbound ( Voice Process )

Location: Pune, Maharashtra

About the Role:

We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support

teams For Voice Process . Whether you're a fresher or an experienced professional, if you

have excellent communication skills and a passion for customer service, we'd love to hear from

you!

Position: Sales / Insurance Advisory / Customer Support

Open to language profiles as well - Telugu, Tamil, Kannada, Malayalam, Bengali, Oriya &

Assamese,Gujarati.

Roles and responsibilities :

● Working effectively in a fast-paced environment

● Using assigned software and tools to manage customer interactions and data

● Adhering to company policies and procedures

● Maintaining a professional and courteous demeanor at all times

● Providing information about insurance products

● Processing insurance applications or claims

● Answering customer questions about insurance policies

● Handling inbound and outbound calls (depending on LOB)

● Answering customer inquiries and resolving issues related to sales, insurance, or

general product/service information

● Providing accurate and timely information to customers

● Troubleshooting problems and guiding customers through solutions

● Maintaining records of customer interactions

● Escalating unresolved issues to the appropriate department

What We Offer:

Salary: Freshers - up to ₹28,500 CTC | Experienced - up to ₹40,000 CTC

Location: Pune, Maharashtra

Qualifications: Graduation is mandatory

Interview schedule: Monday to Saturday, 10 AM to 5 PM

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹28000 - ₹40000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., STARHIRE CONSULTANCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 50 Telecaller at STARHIRE CONSULTANCY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.