Telecaller

Job Title: Caller- CRC

Location: Mumbai

No. of Open Positions: 1

CTC Offered: 2.4 -3.5 LPA

Experience Required: 0-4 years

Qualification: Any Graduate

Job Summary:

We are seeking a young, energetic, and presentable Caller with excellent communication and presentation skills to join our team. The role involves outbound calling, lead generation, and customer engagement. The ideal candidate should be from the base location area and belong to a well-to-do background, ensuring confidence and professionalism in interactions.

Key Responsibilities:

Outbound Calling: Make a high volume of outbound calls to potential customers from provided leads or databases.

Lead Generation: Identify and qualify potential leads through effective questioning and active listening.

Product/Service Promotion: Present and explain product or service offerings to potential customers, highlighting their features, benefits, and value proposition.

Appointment Setting: Schedule appointments or meetings for sales representatives with interested prospects.

Follow-up & Relationship Building: Maintain regular follow-ups with potential customers to nurture leads and address any queries or concerns.

Data Management: Accurately record customer details, interactions, and sales activities in the CRM system or designated databases.

Market Research: Gather customer feedback and market intelligence during phone conversations to provide insights for continuous improvement.

Customer Service: Provide excellent service by promptly responding to customer inquiries and resolving concerns to ensure satisfaction.

Reporting: Prepare and submit regular reports on call volumes, conversion rates, and sales achievements to management.

Skills & Requirements:

Female candidates preferred.

Must be young, energetic, and presentable with a professional demeanor.

Excellent communication and presentation skills to engage customers effectively.

Should belong to a well-to-do background, ensuring confidence in high-profile interactions.

Must be from the base location area and familiar with the local market.

Results-driven with a proven track record of meeting or exceeding sales targets.

Excellent organizational and time management skills to handle a high volume of calls and maintain call logs.

Proficient in using CRM software, call center applications, and other sales tools.

Customer-focused with the ability to provide exceptional service and handle customer inquiries or complaints.

Ability to work well in a team environment and collaborate with cross-functional teams.

Resilient and able to handle rejection or objections positively.

Flexible with working hours, including the ability to work in shifts if required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., TAP SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at TAP SOLUTIONS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Flexible Shift.