Telecaller

salary 12,000 - 15,000 /month
company-logo
job companyTekraa Management Services Private Limited
job location Anna Nagar West, Chennai
job experience0 - 1 years Experience in Customer Support / TeleCaller
New
verified_job Verified
4 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Languages: ,
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for an enthusiastic and dedicated Telecaller to become a valuable part of our team for Tekraa Management Services Private Limited based in Chennai, located at Anna Nagar West. The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Digital Marketing. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-1 years of experience in customer service or telecalling, who are proficient in Tamil, Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A 12th Pass is required, and candidates must be open to working 6 days working during the Day shift.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., TEKRAA MANAGEMENT SERVICES PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 4 Telecaller at TEKRAA MANAGEMENT SERVICES PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Tamil, Hindi

English Proficiency

No

Contact Person

Keerthana

Interview Address

1509, 1st Floor
Posted 10 hours ago
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