Telecaller

1. Motor Car Service Operations:

• Greet customers and understand their vehicle servicing requirements.

• Open job cards and coordinate with the workshop team for timely vehicle delivery.

• Ensure all service jobs (routine/repair/bodyshop) are performed as per OEM standards.

• Explain service estimates and work done to customers.

• Maintain high levels of customer satisfaction and manage post-service follow-ups.

• Monitor and ensure adherence to service SOPs and timely job closures.

2. Insurance:

• Educate customers on motor insurance policies (new & renewal) and add-ons.

• Generate quotes, coordinate with insurers, and close insurance sales.

• Track and ensure timely renewals of customer policies.

• Handle insurance claims coordination and documentation for customers.

• Drive Non-Maruti Insurance (Non-MI) penetration as per dealership targets.

• Maintain MIS and ensure zero pendency in policy issuance and dispatch.

3. Refinance:

• Identify and approach eligible customers for used car refinance.

• Coordinate with refinance partners to process applications and documentation.

• Ensure compliance with lender requirements for KYC and loan approval.

• Follow up for disbursal and track payout-related timelines.

• Achieve monthly refinance disbursement targets.

• Keep customers informed and resolve refinance-related queries efficiently.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., UDAY AUTOLINK PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 30 Telecaller at UDAY AUTOLINK PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.