Telecaller

20,000 - 27,000 /month*

Vu Job Solution

Bannerghatta, Bangalore

₹5,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

New

Verified

30 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: ,

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Roles and Responsibilities of a Tele-Caller ( Collection Department)
Experience - Minimum 6 months in collection ( salary 20k)
languages - Eng + hindi Mandatory ( kannada is plus )
1. Customer Communication:-
Make outbound calls to customers with overdue payments.
Remind customers about outstanding dues and due dates.
Provide details regarding payment options and procedures.
2. Debt Recovery:-
Persuade customers to make payments and negotiate repayment plans ( Soft & Hard-recovery bucket)
Required DRA certified OR NON-DRA
3. Documentation:-
Maintain accurate records of all conversations with customers.
Update the system with payment commitments, disputes, and feedback.
4. Handling Customer Queries & Disputes:-
Address customer concerns related to payments and account status.
clarifying loan or credit terms.
5. Compliance & Professionalism:-
Adhere to company policies and regulatory guidelines in debt collection.
Maintain a polite, professional, and ethical approach during calls.
Avoid aggressive tactics and ensure fair treatment of customers.
6. Achieving Collection Targets:-
Work towards meeting monthly or quarterly collection targets.
Stay motivated and proactive in recovering overdue amounts

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., VU JOB SOLUTION.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 30 Telecaller at VU JOB SOLUTION
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.