Telecaller Outbound

We are seeking a motivated and professional Digital CRE to join our team for Cargo Motors Pvt. Ltd. in Ahmedabad at our Gota location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to the Automobile industry. The role offers a dynamic environment with growth opportunities.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintained accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Met performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 2 to 3 years of experience in customer service or a telecaller role and should be proficient in English, Hindi & Gujarati languages. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires a minimum graduation, and the candidate should be willing to work Monday to Saturday during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Telecaller Outbound job

1. What is the eligibility criteria to apply for this Telecaller Outbound job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecaller Outbound job?
   Ans: This Telecaller Outbound job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller Outbound job?
   Ans: No, there is no fee applicable for applying this Telecaller Outbound job and during the employment with the company, i.e., CARGO MOTORS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller Outbound role?
   Ans: There is an immediate opening of 2 Telecaller Outbound at CARGO MOTORS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller Outbound job?
   Ans: This Telecaller Outbound job has Day Shift.