Telecalling Assistant

We are seeking a motivated and professional Computer Operator cum call Agent to join our team for Tamil Nadu Corporation of Development of Women, Govt of Tamil Nadu (Premises) under the Sree Vignesh Consultancy Private Limited Payrole in Chennai at Valluvarkottam High Road location. This role involves Computer Operation, attending calls, providing exceptional customer support, and addressing queries and concerns related to Tamil Nadu Information Centre. The role offers ₹12000 - ₹13000 with incentive and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Computer Operator

• Handle customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to customers to resolve their issues.

• Work collaboratively with other teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5- 2 years of experience in customer service or a telecaller role and should be proficient in Tamil. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Diploma/Degree, and the candidate should be willing to work 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecalling Assistant job

1. What is the eligibility criteria to apply for this Telecalling Assistant job?
   Ans: The candidate should be Diploma and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹14000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecalling Assistant job?
   Ans: This Telecalling Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Assistant job?
   Ans: No, there is no fee applicable for applying this Telecalling Assistant job and during the employment with the company, i.e., SREE VIGNESH CONSULTANCY PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Assistant role?
   Ans: There is an immediate opening of 3 Telecalling Assistant at SREE VIGNESH CONSULTANCY PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Assistant job?
   Ans: This Telecalling Assistant job has Day Shift.