Telecalling Executive

10,000 - 20,000 /month*

Ashpa Global Services Private Limited

Shankar Nagar, Raipur

₹5,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

New

50 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: ,

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

·         Reaching out to customers with overdue accounts via phone calls to inform them about their outstanding balance and payment due dates.

·         Analyzing customer accounts to understand the debt amount, payment history, and any relevant details before making contact.

·         Clearly explaining the consequences of non-payment and attempting to establish a payment plan that suits the debtor's financial situation.

·         Engaging in discussions with debtors to negotiate payment terms, including instalment plans, partial settlements, or extended deadlines.

·         Addressing customer concerns and objections regarding the debt, providing clear explanations and attempting to resolve disputes.

·         Accurately documenting all interactions with debtors, including payment promises, agreed-upon terms, and any relevant details in the CRM system (feedback & trail upload).

·         Referring difficult cases to relevant manager or department.

·         Following established escalation procedures.

·         Ensuring all collection activities comply with relevant laws and regulations regarding debt collection practices.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Raipur.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., ASHPA GLOBAL SERVICES PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 50 Telecalling Executive at ASHPA GLOBAL SERVICES PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.