Telecalling Executive

18,000 - 21,000 /month

Dbs Mintek Private Limited

turbhe, Navi Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

New

15 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: ,

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for an enthusiastic and dedicated Telecalling Executive to become a valuable part of our team for Dbs Mintek Private Limited based in Mumbai, located at turbhe. The role offers ₹18000 - ₹21000 and involves managing customer calls, delivering outstanding customer service related to telicaller. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0.5-1 years of experience in customer service or telecalling, who are proficient in Gujarati, Malayalam. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹21000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., DBS MINTEK PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 15 Telecalling Executive at DBS MINTEK PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.