Telecalling Executive

We are looking for an enthusiastic and dedicated Tele-caller to become a valuable part of our team for Centre of Logistics Training for Excellence, (COLTE) based in Chennai, located at Teynampet. The role offers ₹14300 and involves managing calls, counselling students related to Logistics courses. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to candidate inquiries and concerns with a problem-solving mindset.

• Log candidate interactions and track follow-ups.

• Offer timely and relevant solutions to resolve issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, and resolution rates.

Job Requirements:

We are seeking candidates with 0.6 years of experience in customer service or tele-calling, who are proficient in Tamil. The role involves attending candidate calls and reaching out to candidates from the economically weaker sections, providing the right information, and escalating complex problems to the relevant department when needed. A minimum qualification of diploma or bachelors is required, and candidates must be open to working 6 days during the general shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecalling Executive job

1. What is the eligibility criteria to apply for this Telecalling Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecalling Executive job?
   Ans: This Telecalling Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Executive job?
   Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., LOGISTICS SECTOR SKILL COUNCIL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Executive role?
   Ans: There is an immediate opening of 1 Telecalling Executive at LOGISTICS SECTOR SKILL COUNCIL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecalling Executive job?
   Ans: This Telecalling Executive job has Day Shift.