Telecalling Executive

10,000 - 14,000 /month

Sri Dhanalakshmi Enterprises

Kilpauk, Chennai

0 - 3 years Experience in Customer Support / TeleCaller

New

Verified

10 Openings

Full Time

Job Highlights

All Education levels

All genders

6 days working | Day Shift

Job Description

We are looking for an enthusiastic and dedicated Telecalling Executive to become a valuable part of our team for Sri Dhanalakshmi Enterprises based in Chennai, located at Kilpauk. The role offers ₹10000 - ₹14000 and involves managing customer calls, delivering outstanding customer service related to Payment Renewal. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with 0-3 years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Below 10th is required, and candidates must be open to working 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Telecalling Executive job

What is the eligibility criteria to apply for this Telecalling Executive job?
Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹14000 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Telecalling Executive job?
Ans: This Telecalling Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Telecalling Executive job?
Ans: No, there is no fee applicable for applying this Telecalling Executive job and during the employment with the company, i.e., SRI DHANALAKSHMI ENTERPRISES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecalling Executive role?
Ans: There is an immediate opening of 10 Telecalling Executive at SRI DHANALAKSHMI ENTERPRISES
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecalling Executive job?
Ans: This Telecalling Executive job has Day Shift.