Telesales executive

12,000 - 18,000 /month

Subhadra Jobs Consultancy

Sector 128 Noida, Noida

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a Telesales executive to join our team. The role offers ₹12,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telesales executive job

What skills and experience do you need for this Telesales executive job?
Ans : To apply for this Telesales executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
What salary is offered for this Telesales executive job?
Ans : The salary for this Telesales executive job ranges between ₹12,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Telesales executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 128 Noida, Noida.
How many vacancies are there for this Telesales executive job?
Ans : There are 50 vacancies for this Telesales executive role.
Is this job open for all genders?
Ans : Yes, this Telesales executive job is open for both male and female candidates.
What does the role of Telesales executive involve?
Ans : As a Telesales executive, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telesales executive position is Sector 128 Noida, Noida.
Who is the right fit for this Telesales executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Telesales executive job.
What makes this Telesales executive job a good opportunity?
Ans : This Telesales executive job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 50 openings.