Travel Consultant

10,000 - 15,000 /month

Roche International

Airoli, Navi Mumbai

1 - 2 years Experience in Customer Support / TeleCaller

New

1 Opening

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type:

Languages: Hindi, Marathi

Graduate and above

Males Only

6 days working | Day Shift

Job Description

We are seeking a motivated and professional Travel Consultant to join our team for Roche International in Mumbai at our Airoli location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 1-2 years of experience in customer service or a telecaller role and should be proficient in Hindi, Marathi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Travel Consultant job

What is the eligibility criteria to apply for this Travel Consultant job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Travel Consultant job?
Ans: This Travel Consultant job will have 6 working days.
Are there any charges applicable while applying or joining this Travel Consultant job?
Ans: No, there is no fee applicable for applying this Travel Consultant job and during the employment with the company, i.e., Roche International.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Travel Consultant role?
Ans: There is an immediate opening of 1 Travel Consultant at Roche International
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Travel Consultant job?
Ans: This Travel Consultant job has Day Shift.