Voice & Non-Voice Call Center Agent

10,900 - 16,900 /month

Eyesup India Private Limited

Peeragarhi, Delhi

Freshers in Customer Support / TeleCaller

New

Verified

45 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Health/ Term Insurance

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are seeking a motivated and professional Voice & Non-Voice Call Center Agent to join our team for Eyesup India Private Limited in Delhi at our Peeragarhi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Health/ Term Insurance. The role offers ₹10900 - ₹16900 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.

Address customer queries, concerns, and complaints with a problem-solving approach.

Maintain accurate records of customer interactions and follow-ups.

Provide timely and relevant information to customers to resolve their issues.

Work collaboratively with other teams to escalate and resolve complex issues.

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have fresher years of experience in customer service or a telecaller role and should be proficient in Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 12th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Call Center Agent job

What is the eligibility criteria to apply for this Voice & Non-Voice Call Center Agent job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10500 - ₹16500 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Voice & Non-Voice Call Center Agent job?
Ans: This Voice & Non-Voice Call Center Agent job will have 6 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Call Center Agent job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Call Center Agent job and during the employment with the company, i.e., EYESUP INDIA PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Call Center Agent role?
Ans: There is an immediate opening of 45 Voice & Non-Voice Call Center Agent at EYESUP INDIA PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Call Center Agent job?
Ans: This Voice & Non-Voice Call Center Agent job has Day Shift.