Voice & Non-Voice Customer Support Executive

Job Description – Customer Service Executive (Axis Bank Process) – Fresher, experience

Employment Type: Full-time

Minimum Qualification: Graduate

Job Responsibilities

- Handle inbound and outbound customer calls related to banking products and services.

- Assist customers with account-related queries, transactions, and service requests.

- Provide information about bank policies, loan products, credit cards, and digital banking services.

- Resolve customer complaints and escalate complex issues to the relevant department.

- Ensure customer satisfaction by maintaining a professional and polite communication style.

- Update customer details in the system accurately.

- Adhere to banking regulations and company policies.

Key Skills Required:

- Good communication skills (English and any regional language )

- Basic computer knowledge and typing skills.

- Problem-solving and customer handling skills.

- Ability to work in a fast-paced environment.

Benefits:

- Competitive salary and incentives.(14k to 21k)

- Career growth opportunities within the banking sector.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., jai global tech.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
   Ans: There is an immediate opening of 36 Voice & Non-Voice Customer Support Executive at jai global tech
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job has Rotational Shift.