Voice & Non-Voice Customer Support Executive

We're Hiring! Customer Support Agents (Experienced) | Immediate Joiners | Work from Office 🚀

Are you passionate about delivering exceptional customer service? Join our team as a Customer Support Agent and help us build strong customer relationships through excellent communication and problem-solving skills!

🔹 Role: Agent – Customer Support (Experienced)
🔹 Positions Available: 40
🔹 Experience: 1-3 years
🔹 Education: Any degree
🔹 CTC: Up to ₹2 - 3 LPA
🔹 Start Date: Immediate Joiners Preferred
🔹 Mode of Interview: Face-to-Face
🔹 Work Model: Work from Office (6 days a week, rotational shifts, 24/7, European process)

Key Responsibilities:
✅ Identify customer needs, investigate issues, and provide effective solutions.
✅ Handle customer queries via email, chat, and calls with professionalism.
✅ Ensure timely resolutions and maintain follow-ups for a seamless experience.
✅ Collaborate with internal teams for escalations and complex cases.
✅ Maintain high CSAT and positive NPS by ensuring exceptional customer interactions.
✅ Stay updated with process knowledge and continuously upskill.

Requirements:
✔ Excellent verbal and written communication skills.
✔ Strong attention to detail, conflict resolution, and relationship-building abilities.
✔ Proficiency in computer applications (Excel, PowerPoint, Word) and internal systems.
✔ Ability to work in a fast-paced, customer-focused environment.

📍 Location: Work from Office (6 days a week, rotational shifts – 24/7 European process).

If this JD matches your experience and interests you, please share your resume at hr@ojrconsultants.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., OJR CONSULTANTS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
   Ans: There is an immediate opening of 10 Voice & Non-Voice Customer Support Executive at OJR CONSULTANTS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job has Rotational Shift.