Voice & Non-Voice Customer Support Executive

16,500 - 36,500 /month

Shri Plasto Packers Private Limited

KG Halli, Bangalore

Freshers in Customer Support / TeleCaller

New

Verified

11 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: Health/ Term Insurance

All Education levels

All genders

5 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

We are looking for an enthusiastic and dedicated Voice & Non-Voice Customer Support Executive to become a valuable part of our team for Shri Plasto Packers Private Limited based in Bangalore, located at KG Halli. The role offers ₹16500 - ₹36500 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidates with fresher years of experience in customer service or telecalling, who are proficient in any language. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Below 10th is required, and candidates must be open to working 5 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Voice & Non-Voice Customer Support Executive job

What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16500 - ₹36500 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., SHRI PLASTO PACKERS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice & Non-Voice Customer Support Executive role?
Ans: There is an immediate opening of 11 Voice & Non-Voice Customer Support Executive at SHRI PLASTO PACKERS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice & Non-Voice Customer Support Executive job?
Ans: This Voice & Non-Voice Customer Support Executive job has Day Shift.