Voice Process Executive

14,000 - 22,000 /month*

Fairdebt Solutions Private Limited

Sector 1 HSR Layout, Bangalore

₹3,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

Verified

10 Openings

* Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: ,

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Inform customers about product & services
Handle inbound & outbound calls
Understand customer's need & solve queries

Job Description

As a Tele Collection Executive, your responsibilities include contacting customers to collect overdue payments, negotiating repayment plans, and maintaining accurate records of interactions. Strong communication and negotiation skills, empathy, and the ability to handle difficult situations are crucial. Additionally, you'll need to adhere to relevant regulations and work towards achieving collection targets while maintaining a positive customer experience.

1. Outreach: Initiate contact with customers to address overdue payments.

2. Negotiation: Negotiate and establish repayment plans based on customer financial situations.

3. Communication Skills: Effectively communicate payment options, terms, and consequences.

4. Documentation: Maintain accurate records of all interactions and agreements.

5. Adherence to Regulations: Ensure compliance with legal and regulatory requirements during the collection process.

6. Customer Service: Handle customer inquiries and concerns professionally and empathetically.

7. Problem Resolution: Address and resolve customer issues or disputes related to payments.

8. Follow-up: Conduct follow-up calls to monitor payment progress and provide support as needed.

9. Data Security: Maintain confidentiality and security of customer information.

6 Days Working
Rotational Week off
Location : HSR layout Sector 1

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Voice Process Executive job

What is the eligibility criteria to apply for this Voice Process Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹14000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Voice Process Executive job?
Ans: This Voice Process Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Voice Process Executive job?
Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., FAIRDEBT SOLUTIONS PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Voice Process Executive role?
Ans: There is an immediate opening of 10 Voice Process Executive at FAIRDEBT SOLUTIONS PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Voice Process Executive job?
Ans: This Voice Process Executive job has Day Shift.