Voice Process Executive

salary 15,000 - 17,000 /month
company-logo
job companyJai Global Tech
job location Work from home
job experience6 - 12 months Experience in Customer Support / TeleCaller
New
25 Openings
work_from_home Work From Home
full_time Full Time

Job Highlights

sales
Industry Type:
sales
Languages: ,
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Internet Connection, Laptop/Desktop

Job Description

We are seeking a motivated and professional Voice Process Executive to join our team for VOICE PROCESS EXECUTIVE in Bangalore . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.

  • Address customer queries, concerns, and complaints with a problem-solving approach.

  • Maintain accurate records of customer interactions and follow-ups.

  • Provide timely and relevant information to customers to resolve their issues.

  • Work collaboratively with other teams to escalate and resolve complex issues.

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0.5-1 years of experience in customer service or a telecaller role and should be proficient in Kannada, Hindi. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires Graduate, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Voice Process Executive job

  1. What is the eligibility criteria to apply for this Voice Process Executive job?
    Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Voice Process Executive job?
    Ans: This Voice Process Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Voice Process Executive job?
    Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., JAI GLOBAL TECH.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Voice Process Executive role?
    Ans: There is an immediate opening of 25 Voice Process Executive at JAI GLOBAL TECH
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Voice Process Executive job?
    Ans: This Voice Process Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 17000

Regional Languages

Kannada, Hindi

English Proficiency

Yes

Contact Person

Nandana Suresh
Posted 2 days ago
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