Job Description:
We are seeking a friendly and efficient Customer Support Executive to join our team. You will be the first point of contact for customers, providing assistance, resolving issues, and ensuring a positive customer experience.
Responsibilities:
Handle customer inquiries via phone, email, or chat.
Resolve issues, complaints, and technical problems efficiently.
Maintain accurate records of customer interactions.
Provide product/service information and guidance.
Follow up with customers to ensure satisfaction.
Requirements:
Excellent communication skills Hindi, English
Problem-solving skills.
Strong attention to detail.
Previous customer service experience is a plus.
Ability to work in a fast-paced environment.
MS office skills (Excel, Word, typing)