- Come up with innovative digital marketing campaigns & strategies
- Run ads & measure performance of campaigns
- Improve company's social media presence
- Identify trends and optimize spends based on insights
Job Title: Social Media Chat Process Executive
Location: Geeta Bhawan
Job Summary
We are looking for a proactive and customer-focused Social Media Chat Process Executive to manage real-time customer interactions across various social media platforms. The ideal candidate will be responsible for responding to customer inquiries, resolving issues, and engaging with our online community in a professional and brand-consistent manner.
Key Responsibilities
Respond promptly and professionally to customer queries via social media platforms (e.g., Facebook, Instagram, Twitter, WhatsApp, etc.).
Manage multiple chat windows simultaneously with high accuracy and attention to detail.
Escalate complex issues to the appropriate team and follow up until resolution.
Monitor comments, messages, and mentions for customer sentiment and feedback.
Document interactions and update customer records accurately.
Collaborate with marketing, customer service, and other internal teams to ensure seamless customer experiences.
Suggest improvements to FAQs and canned responses based on chat interactions.
Required Skills & Qualifications
Strong multitasking and time management abilities.
Ability to stay calm under pressure and maintain professionalism at all times.
Preferred Qualifications
graduation
What We Offer
salary between 10k to 15k in hand dependrs on interview
Training and growth opportunities
A collaborative and supportive team environment
contact person - hr bhupendra
contact number - 7987280755
Other Details
- It is a Full Time Digital Marketing job for candidates with 0 - 6 months of experience.
What is the eligibility criteria to apply for this Social Media marketing executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Indore.
How many working days are there for this Social Media marketing executive job?
Ans: This Social Media marketing executive job will have 6 working days.
Are there any charges applicable while applying or joining this Social Media marketing executive job?
Ans: No, there is no fee applicable for applying this Social Media marketing executive job and during the employment with the company, i.e., MONEYCURE RESEARCH SERVICES.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Social Media marketing executive role?
Ans: There is an immediate opening of 5 Social Media marketing executive at MONEYCURE RESEARCH SERVICES
Who can apply for this job?
Ans: Only Female candidates can apply for this Digital Marketing job.
What are the timings of this Social Media marketing executive job?
Ans: This Social Media marketing executive job has Day Shift.
Candidates can call HR for more info.