A Coffee Machine Technician installs, repairs, maintains, and troubleshoots various coffee machines, ensuring optimal performance and addressing customer needs.
Here's a more detailed breakdown of what a Coffee Machine Technician typically does:
Core Responsibilities:
Installation:
Setting up and installing new coffee machines and related equipment, ensuring proper functionality and safety.
Repair & Maintenance:
Diagnosing and repairing malfunctions, performing routine maintenance, and replacing parts as needed.
Troubleshooting:
Identifying and resolving issues with coffee machines, using diagnostic tools and technical knowledge.
Customer Service:
Communicating with customers to understand their needs, providing solutions, and offering guidance on machine operation and maintenance.
Documentation:
Maintaining records of service calls, repairs, and maintenance performed on coffee machines.
Safety:
Adhering to safety protocols and regulations when working with electrical equipment and machinery.
Education:
Training customers on the proper use, care, and maintenance of their coffee machines.
Types of Coffee Machines Serviced:
Filter coffee machines (Fresh milk)
Skills and Qualifications:
Technical knowledge of coffee machines and related equipment.
Ability to diagnose and repair electrical and mechanical issues.
Ability to read and interpret technical manuals and schematics.
Familiarity with hand and power tools.
Ability to lift and carry equipment.