Responsible for installation and commissioning to the site / Projects.
Responsible for fulfilling customer requirements at site and projects.
Responsible for Clarifying the operation/functions of the instrument to the customer during installation.
Responsible for Bringing the instrument from a customer site, if service is impossible.
Responsible for attending the in-plant calls for warranty and non-warranty instruments
Arrange to rectify this with assistance for the concerned production department.
Co-coordinating with Application software engineers for EMS projects
Regular meetings with the service head to update the status of work through phone/in person.
Servicing or Fixing the problematic product and instrument at the client site