POSITION - SALES & SERVICE ENGINEER – Electrical or Electronics Engineers (degree holders preferred)
Necessary Conditions to apply for this Job –
• Candidate should be open for travelling across India.
Job Description - Service and Support –
• To interact with clients regarding the utility requirements before machine installation on-site.
• To install Quality testing equipment's at customers' premises.
• To trouble-shoot the problems at customer’s facility and replace necessary spare/faulty part. To be able to
read and understand machine electrical wiring diagram in order to trace down the faulty part.
• To test equipment performance and demonstrates operation and servicing of equipment to
customer.
• To coordinate with Principals (Equipment manufacturers) in case of critical breakdown and to
take necessary actions for trouble-shooting.
• To analyse customer complaints in order to diagnose equipment malfunction.
• Remote support to customers and to remotely identify the problem in the Equipment.
• To recommend necessary spares/parts to customers on-site.
• To prepare visit reports and necessary documents during and after the service visit.
• To interact with client in explaining the problems occurred and rectification process.
Skills Required:
• Effective communication and customer service skills. Good negotiation skills.
• Good Technical knowledge.
• Public Speaking and Presentation Skills.
• Demonstration Skills.
• Competitive Analysis Skills.
• Sales Skills.
• Understanding of tools and technology needed to complete repair process.
• Basic understanding of Electronic/electrical tools and devices to measure electrical parameters from the
physical circuitry.
• Ability to work productively with minimal supervisions.
• Willingness to travel PAN India.
• Strong communication skills in order to interact with Principals and customers.
Package Offered:
• As per industry standards.
• Depends entirely on candidate knowledge, skills and suitability for the desired position.