Event Coordinator

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

About the Role:-
A Venue Executive is responsible for managing the operations and customer experience of the sports facilities he or she is assigned to. Some highlights of the role include:-

● To ensure all bookings, payments and addons are being managed on the Hudle App.
● Greeting, interacting with customers, answering to their queries and creating a
positive environment at the sports facility for the customers.
● Being responsible for the infrastructure readiness of a sports facility and reporting to
the Venue Manager in a timely manner. He / she will be responsible to work with the
team for maintenance and upkeep of the facility.
● Ensuring hygiene is top class and all utilities ( water, electricity, washroom, CCTV,
changing rooms,vending machines,playing area ) are properly functioning.
● To develop an expertise in the tools that are used to manage operations - ensuring all
bookings are reported in the Hudle App, Connecteam and Slack.
● To ensure branding and signages are installed well and is enhancing the
ambience of the facility.
● To ensure equipment is readily available for the customers.
● Work with the managers directly to implement policies and follow them.
● Represent Hudle with high ownership, integrity and professionalism.

Qualifications & Requirements:-
● Graduate in any field & Basic interest in sport.
● Functional understanding of technology.
● Conversant in Hindi. English is a bonus. (conversational knowledge of regional languages
as per location is also a plus).
● Very high in integrity, punctuality and great at customer service.
● Past experience in the event management and hospitality industry, including
hotels, retail, QSRs, facility management is preferred.