A Cluster Manager oversees the operations and performance of multiple branches or units within a designated geographical area, ensuring that each location meets its sales targets, customer service standards, and operational goals. They are responsible for leading and motivating branch managers or team leaders, monitoring performance metrics, implementing business strategies, and ensuring compliance with company policies and procedures. The role requires strong leadership, problem-solving abilities, and strategic thinking to drive growth, improve efficiency, and maintain a high level of customer satisfaction across all branches. Regular travel between sites and the ability to manage diverse teams are key aspects of this position.