Field Executive

Job Title: Field Service Executive

Location: Hyderabad
Job Type: Full-Time (Field Work)
Salary: Fixed Salary + Incentives

Job Summary:

We are looking for a dynamic and customer-focused Field Executive to join our team. The role involves visiting nearby shops and clients based on service tickets raised. You will be responsible for resolving issues related to QR codes, Soundbox devices, card machines, and other on-site merchant services.

Key Responsibilities:

• Visit shops and merchant locations as per service tickets assigned

• Troubleshoot and resolve issues related to QR codes, Soundbox, and POS machines

• Install, replace, or configure hardware and software as required

• Educate merchants on usage and basic troubleshooting of devices

• Ensure proper documentation of every service visit using the internal system

• Maintain high levels of customer satisfaction through prompt and professional service

• Coordinate with the backend support team for unresolved or technical escalations

• Provide feedback to improve service efficiency and customer experience

Skills & Qualifications:

• 12th pass / Graduate in any stream

• 0–2 years of experience in field service, device installation, or technical support (Freshers with strong communication skills can apply)

• Basic knowledge of smartphones, Android apps, and device connectivity

• Good communication and interpersonal skills

• Problem-solving attitude and a customer-first approach

• Must own a two-wheeler and have a valid driving license

• Comfortable traveling within assigned areas or zones

What We Offer:

• Competitive salary + performance-based incentives

• On-the-job training and upskilling opportunities

• Career growth within India's leading digital payments company

• Supportive and fast-paced work environment

• It is a Full Time Field Sales job for candidates with 0 - 6 years of experience.

More about this Field Executive job

1. What is the eligibility criteria to apply for this Field Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹25000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Field Executive job?
   Ans: This Field Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Executive job?
   Ans: No, there is no fee applicable for applying this Field Executive job and during the employment with the company, i.e., PAYTM SERVIES LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Executive role?
   Ans: There is an immediate opening of 10 Field Executive at PAYTM SERVIES LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Field Sales job.
8. What are the timings of this Field Executive job?
   Ans: This Field Executive job has 09:00 AM - 06:00 PM timing.