Position: Field Support Engineer
Location: Pune
Employment Type: Regular
Salary: ₹ 18,000 to 25,000 per month
Experience: 0-2 years
Education: ITI Diploma or equivalent
Languages: Proficiency in Hindi and Marathi (mandatory)
looking for a Field Support Engineer to install and service the SMART KIT device in tractors. You will be responsible for field visits, providing video support, and ensuring customer satisfaction. Additionally, you will train farmers on device usage and guide them on using the mobile app effectively.
Key Responsibilities:
Install and service the SMART KIT device in tractors.
Provide video support and troubleshooting in the field.
Train farmers on device features and mobile app usage.
Resolve technical issues during field visits and enhance customer satisfaction.
Monitor and report field performance insights using the device