Field Supervisor

Graduate and above

Males Only

09:00 AM - 06:00 PM | 6 days working

Position: Field Supervisor
Working Days: 25 days per month
Travel: 15-20 outstation days per month from the base location
Locations: Hyderabad (South Region)
Position Overview:
The Field Supervisor is pivotal in managing field operations and ensuring that company
processes are effectively implemented across multiple regions. This role requires
substantial travel, strategic coordination, and comprehensive oversight to uphold high
service standards and ensure exceptional customer satisfaction. The ideal candidate
will possess robust organizational, communication, and leadership skills.
Key Responsibilities:
• Field Tours and Oversight: Conduct regular field visits to monitor and support
operations. Ensure that field staff comply with company policies and
procedures. Provide on-site guidance to enhance operational performance and
efficiency.
• Tour Planning and Coordination: Create and manage schedules for field visits.
Coordinate with local teams and stakeholders to ensure smooth operations and
resolve any logistical issues that may arise.
• Reporting and Performance Monitoring: Prepare and review reports on field
activities, performance metrics, and key performance indicators (KPIs). Track
and assess field operations' effectiveness, providing management insights and
recommendations.
• Escalation Management: Address and resolve operational issues and
escalations promptly. Serve as the primary point of contact for field-related
concerns, ensuring timely and effective resolution to minimize operational
disruptions.
• SOP Implementation and Supervision: Oversee the consistent application of
Standard Operating Procedures (SOPs) across all field operations. Monitor
adherence to SOPs and recommend updates or improvements as necessary.
• Market Analysis and Improvement: Conduct market analysis to identify trends,
opportunities, and areas for improvement. Collaborate with management to
develop and implement strategies to enhance service delivery and operational
effectiveness based on market insights.
Qualifications:
• Proven experience in a supervisory or managerial role within a field-based or
operational environment.
• Exceptional organizational and planning skills with the ability to handle multiple
priorities efficiently.
• Strong communication skills, both written and verbal, with the ability to engage
effectively with diverse teams and stakeholders.
• Demonstrated leadership abilities, including the capacity to motivate and guide
team members.
• Flexibility and willingness to travel extensively as required by the role.
• Proficiency in using relevant software and tools for reporting and analysis.
Education and Experience:
• Bachelor’s degree in business administration, Management, or a related field
(preferred).
• Relevant experience in field operations or a similar supervisory role is highly
desirable