अकाउंट्स एग्जीक्यूटिव

ग्रेजुएट होना चाहिए

All genders

09:30 AM - 06:30 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Title: Account Executive
Department: Sales/Client Services
Reports to: Account Manager/Director
Job Summary:

The Account Executive is responsible for managing client relationships, ensuring customer satisfaction, and driving revenue growth. The role involves understanding client needs, proposing solutions, and collaborating with internal teams to deliver high-quality services or products.

Key Responsibilities:

Client Relationship Management:

Act as the primary point of contact for assigned clients.

Build and maintain strong, long-lasting relationships with clients.

Understand client needs and objectives, providing tailored solutions to meet their goals.

Sales and Revenue Growth:

Identify opportunities to upsell or cross-sell additional products or services.

Meet and exceed sales targets and performance metrics.

Prepare and present sales proposals, pitches, and reports to clients.

Project Coordination:

Collaborate with internal teams to ensure timely delivery of services or products.

Monitor project progress and address client concerns proactively.

Maintain accurate records of client interactions and project updates.

Market and Industry Analysis:

Stay updated on industry trends and competitors to identify growth opportunities.

Conduct research to understand client industries and challenges.
Reporting and Feedback:

Provide regular updates to management on client accounts and project statuses.

Gather client feedback to improve service delivery and customer satisfaction.

Qualifications:

Bachelor’s degree in Business, Marketing, Communications, or a related field.

Proven experience in sales, account management, or client services (typically 2-4 years).

Strong communication, negotiation, and interpersonal skills.

Ability to manage multiple accounts and projects simultaneously.

Proficiency in CRM software and MS Office Suite.

Key Competencies:

Customer-focused mindset.

Results-driven and self-motivated.

Excellent problem-solving and conflict-resolution skills.

Ability to work both independently and as part of a team.

Performance Metrics:

Client retention rate.

Achievement of sales and revenue targets.

Timeliness and quality of deliverables.