We are looking for a Collection Executive to manage and recover outstanding debts from clients/customers. The ideal candidate should be persuasive, persistent, and professional in handling financial transactions and overdue payments while maintaining strong customer relationships.
Contact customers via phone calls, emails, and in-person visits to collect outstanding payments.
Follow up with customers regarding pending dues and negotiate payment terms.
Maintain accurate records of all collections and follow-up activities.
Address customer queries and provide solutions for delayed payments.
Ensure compliance with company policies and regulatory guidelines.
Work closely with the finance and legal team for escalations and settlements.
Achieve monthly and quarterly collection targets.
Prepare daily and weekly reports on collection activities and progress.
Education: Minimum 12th pass / Graduate in any field.
Experience: 0-2 years in collections, accounts receivable, or related field (Freshers can apply).
Strong communication and negotiation skills.
Ability to handle difficult conversations and persuade customers.
Basic knowledge of accounting and financial transactions.
Proficiency in MS Office (Excel, Word, Outlook).
Ability to work under pressure and meet deadlines.
Fluency in [mention required languages] is a plus.