बैक ऑफ़िस एग्जीक्यूटिव

ग्रेजुएट होना चाहिए

All genders

10:00 AM - 07:00 PM | 6 days working

Job description
Coordinate with doctors, patients, sales team & accounts department.

Coordinate with patients after booking.

Coordinate with patients for medical reports.

Guide them to pathological labs as per their convenience.

Collect medical reports from patients & then coordinate with respective doctors & clinic personnel.

Create invoices to collect payments from patients.

Coordinate with patients before & after surgery.

Attend to queries of patients.

Respond to patients’ phone calls even after working hours.

SECOND SALES

Monthly Patient Follow-Ups: Implement a system for contacting patients who have undergone surgery within the last 9 months. This can be done through phone calls or a combination of calls and emails.
Treatment Recommendations: During follow-up calls, discuss the potential benefits of PRP, GFC, and other relevant products to enhance recovery and long term results.
Sales Target Tracking: Closely monitor sales targets for PRP, GFC, and other products. Adjust sales strategies as needed to meet or exceed these targets.
Referral Generation: Encourage satisfied patients to refer friends and family by offering incentives or referral programs.
Follow-ups with patients after surgery, for feedback, photos, Google reviews & all reviews on social media.
To keep a tap/check on daily reports from Centre Managers & receptionists in regard to inflow, number of patients, surgeries & procedures.
Back Office Management (HO): Managing the office boy, maintaining a good housekeeping standard, maintaining office decorum, handling petty cash & bill payments on time.
Inventory Management (Medical): Responsible for Medical Inventory Management across locations with the help of Centre Manager, Receptionist & OT Technicians. To keep a check on consumption & carryout purchases on time.
Inventory Management

(General): Responsible for all general / admin purchases in HO & across locations.
Courier Management: Send, track, follow-ups, coordinate, payments etc. If you are physically absent for any reason, you must ensure that all tasks related to you should run smoothly; and you can do this with proper planning, communication, coordination & follow-ups
Job Types: Full-time, Permanent