[Goalcryst India Private Limited] in Bangalore, located at Jayanagar, We are seeking a motivated and results-driven professional to join our Loan Recovery team. The individual will be responsible for managing delinquent accounts, ensuring timely collection of outstanding loans, and maintaining customer relationships while adhering to company policies and regulatory requirements. With a collaborative environment and growth opportunities, the position offers ₹14400 - ₹15800 salary.
Key Responsibilities:
Monitor and manage overdue loan accounts to minimize financial risk.
Contact customers via phone, email to recover outstanding debts.
Develop and implement effective collection strategies.
Negotiate repayment plans and settlements within company guidelines.
Maintain accurate and updated records of collections and recovery activities.
Collaborate with legal and compliance teams on escalated cases.
Prepare reports on delinquency trends and collection performance.
Adhere to all relevant legal and regulatory guidelines in debt collection processes.
Provide excellent customer service while handling sensitive financial matters.
Job Requirements:
We are looking for candidates with 0-1 years of experience, proficient in Data Entry/Back Office, and should have 12th Pass. Strong negotiation and persuasion skills. Excellent communication and interpersonal skills.
Ability to work independently and handle high-pressure situations.
Integrity, professionalism, and attention to detail.
Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.