The Document Verification Officer is responsible for examining, validating, and authenticating documents submitted by clients, employees, or applicants. The officer ensures that all documents comply with organizational policies and legal requirements to prevent fraud and maintain data integrity.
Review and verify the authenticity of submitted documents (e.g., IDs, educational certificates, work permits, legal papers).
Cross-check data with internal systems and official databases (if available).
Identify forged, altered, or invalid documents and report suspicious activity.
Maintain accurate and organized records of verified documents.
Communicate with applicants or clients regarding missing, invalid, or additional documentation.
Coordinate with other departments (e.g., HR, legal, compliance) for further action or escalation.
Ensure compliance with data protection and confidentiality policies.
Prepare and submit daily/weekly verification reports.
Stay updated with the latest trends and technologies in document fraud and verification.
High school diploma or equivalent (Bachelor’s degree preferred).
Previous experience in document verification, administration, or compliance is a plus.
Strong attention to detail and excellent observation skills.
Good knowledge of document types (e.g., national IDs, passports, academic certificates).
Familiarity with basic software tools (MS Office, document scanners, verification systems).
Excellent communication and interpersonal skills.
Ability to handle sensitive information confidentially.
Office-based, with regular use of computers and scanners.
May require flexible working hours depending on deadlines and workload.