Customer Support Executive's primary role is to provide excellent customer service and support, acting as the first point of contact for inquiries, complaints, and requests, aiming to resolve issues promptly and professionally, ultimately enhancing customer satisfaction and loyalty
Id support via various channels.
Problem-Solving Skills. The number one skill you need to excel in for good customer service is problem-solving. ...
Clear Communication. ...
Friendly Attitude. ...
Empathy. ...
Business Acumen. ...
Product/Service Knowledge. ...
Strong Time Management. ...
Patience.