Female Customer Support - Client Relationship Executive | Kempapura, Hebbal | Salary: 25-35 K | Exp 2-6 Yrs | WFOffice
Languages : English & Hindi MUST (Kannada,Telugu will be PLUS) | Experience : 2-6 Years in Client Relationship/Sales/Support/Similar Role | Location : Nr Kempapura Hebbal, BLR
Qualification : Graduate | Strictly WFOffice Job | F2f interview @ Kempapura, North BLR | 6 Days Working
Job Description
- Interact with clients, confidently and professionally
- Provide appropriate Package/Benefits details of our Match-making Services to clients on Phone/Emails/WhatsApp
- Contact clients immediately once bio-data/profile is shared in the group & understand their Requirement properly
- Based on requirement of client, match specific Profiles we have
- Initiate and manage the matchmaking service process proactively
- Think of new and efficient ways to complete work and improve service
- Ensure smooth coordination and profile matching based on client preferences
- When specific profiles are approved by client, Co-ordinate & fix meeting with matching Profile
- Tracking status of client Queries/grievances using MS Excel
- MIS Reporting : Keep Sr Management posted about the progress on multiple cases
- At planned stage, Collect fee and if required Follow up on Service Payments
- Work under pressure and manage multiple profiles and cases at once
- Take complete responsibility of assigned tasks and follow through without reminders
- Maintain confidentiality and uphold the brand’s values
Requirements
- Graduate | 2+ years in Client Relationship/Operations/similar work experience
- English & Hindi : Good communication skills, written & verbal. Kannada PLUS
- Problem-solving and decision-making ability
- Basic knowledge of WhatsApp Business / Excel / CRM tools
- Ability to work with grace under pressure
- Professional attitude with a customer-first Mindset
About Organization
- Into Professional Match-making Services
- Decade old company | Around 10 Employees
- Located Near Kempapura, Airport Rd, North BLR
TO APPLY Call/WhatsApp OR Email CV
DISHA Recruitment Services | BPO/ITES/Accounts/Admin Staffing Firm
RT Nagar, Bangalore - 560032
Note : No fee charged from candidate