कलेक्शन मैनेजर

What do you drive for us?     

An ideal candidate will manage timely collections, minimize overdues, prevent bad debts, maintain

budgeted DSO, and oversee MIS reports. They will also lead and optimize collections to improve

receivables management, protect financial health, foster client relationships, and drive profitability.

What a typical day at work would look like?

 Drive overall overdue reduction by leading collection efforts, engaging business teams,

conducting collection calls, proactively identifying risks, and improving collection efficiency.

 Ensure monthly collection targets align with projections.

 Manage overdue accounts to prevent exceeding 90 days at the organizational level.

 Mitigate bad debts through proactive measures and action plans for at-risk accounts.

 Resolve aged and stagnant accounts through legal interventions and direct client engagement.

 Strengthen relationships and address payment delays by conducting regular physical/virtual

meetings with the top 100 accounts.

 Lead Collection Compass meetings—daily within the team, weekly with Business Heads and Client

Partners, and monthly with Leadership.

 Collaborate with Legal to minimize the risk of non-payment.

 Provide detailed monthly MIS reports to the Invoicing and ELM teams, outlining reasons for

delayed collections.

 Enhance efficiency by automating the dunning process.

 Develop and implement strategic initiatives to optimize cash flow, reduce DSO, and improve

collection effectiveness.

 Lead a team in client outreach, payment negotiations, and dispute resolution.

 Work cross-functionally to streamline processes and ensure regulatory compliance.

 Provide mentorship, support, and training to empower team members for success.

Your Key Knowledge Areas shall be :-

 Expertise in assessing and mitigating credit risk.

 Skilled in strategic planning and daily/weekly micro-tracking of the collection process.

 Strong financial analysis capabilities, including cash flow forecasting and trend evaluation.

 Proven leadership and team management skills to motivate and enhance performance.

 In-depth knowledge of accounting principles and regulatory compliance.

 Experience in designing and implementing collection strategies to optimize revenue recovery.

 Proactive problem-solver with a results-oriented mindset and the ability to challenge existing

practices.

What do you bring with you?

Education Qualifications : A bachelor's or postgraduate degree in finance, accounting, business

administration, or a related field is preferred.

 Strong leadership and team management skills, including goal setting, coaching, and fostering collaboration.

 Expertise in developing strategies to enhance client satisfaction and loyalty.

 Effective communication skills for setting expectations, providing feedback, and engaging with

clients.

 Problem-solving abilities to address challenges and ensure seamless client interactions.

 Proven ability to build and maintain strong client relationships, fostering trust and long-term

engagement.

 Commitment to understanding and meeting client needs for a positive experience.

 Analytical skills to assess data, identify trends, and improve client engagement strategies.

 Excellent organizational abilities to manage multiple client interactions and priorities efficiently.

Who do you interact with regularly?

Internal Interactions –

 Engage with invoicing, client partners, compliance, client operations, tax teams, business heads,

CPHs, and leadership for seamless coordination.

 Collaborate with the finance team to align credit strategies with financial goals and reporting.

 Work with legal counsel to escalate and manage delinquent accounts when needed.

 Update executive leadership on receivables performance, strategic initiatives, and resource

requirements.

External Interactions - 

 Clients – Engage with finance, HR, procurement, and compliance teams, along with their

leadership, to ensure smooth payment processes.

 Credit reporting agencies to assess creditworthiness, manage risk, and escalate delinquent

accounts when necessary.

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 6 - 6+ वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।

इस कलेक्शन मैनेजर Job के बारे में अधिक जानकारी

1. इस कलेक्शन मैनेजर Job के लिए आवेदन करने के लिए पात्रता मानदंड क्या है?
   Ans: उम्मीदवार ग्रेजुएट होना चाहिए और उसके पास 6 - 6+ वर्षो का अनुभव होना चाहिए।
2. मैं इस Job की रोल के लिए कितने वेतन की उम्मीद कर सकता हूं?
   Ans: आप ₹40000 - ₹40000 प्रति महीने के वेतन की उम्मीद कर सकते हैं जो आपके इंटरव्यू पर निर्भर करता है। यह बैंगलोर में एक फुल टाइम Job है।
3. इस कलेक्शन मैनेजर Job के लिए कितने कार्य दिवस हैं?
   Ans: इस कलेक्शन मैनेजर Job के लिए कार्य दिवस 5 दिन का होगा।
4. क्या इस कलेक्शन मैनेजर Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई शुल्क भी लागू होता है?
   Ans: नहीं, इस कलेक्शन मैनेजर Job के लिए आवेदन करते समय या इस Job को ज्वाइन करने के बाद कोई भी शुल्क नहीं लगता है !
5. क्या यह कलेक्शन मैनेजर Job घर से किया जा सकता है?
   Ans: नहीं, यह Job घर से ऑनलाइन नहीं किया जा सकता है।
6. इस कलेक्शन मैनेजर Job के लिए कितनी रिक्तियां हैं?
   Ans: RANDSTAD में तत्काल कलेक्शन मैनेजर के लिए 1 रिक्तियां हैं!
7. इस कलेक्शन मैनेजर Job के लिए कौन आवेदन कर सकता है?
   Ans: पुरुष और महिला दोनों उम्मीदवार इस ग्राहक सहायता / टेलीकॉलर Job के लिए आवेदन कर सकते हैं।
8. इस कलेक्शन मैनेजर Job के लिए टाइमिंग क्या है?
   Ans: इस कलेक्शन मैनेजर Job में Day की शिफ्ट है।