Position Details:
Job Title: Executive/ Sr. Executive
Work Timings: 9:30 AM to 6:30 PM
Week-offs: 2nd & 4th Saturday, all Sundays
Office Location: Sector 128, Noida
Compensation: Up to ₹35,000 CTC per month
Job Description:
The Dialler Resource will be responsible for:
• Monitoring telecalling campaigns to ensure smooth execution and optimal performance.
• Analyzing productivity reports, including pacing, idle time, and conversion ratios, to enhance overall efficiency
• Identifying areas of improvement and suggesting actionable insights to boost output.
• Ensuring compliance with campaign guidelines and improving agent utilization strategies.
• Coordinating with the team to fine-tune dialer strategies for maximum impact.