✨ Job Opening: International Chat Process – Customer Support
📍 Location: Airoli, Mumbai
💼 Experience: Freshers & Experienced candidates welcome
🗣️ Communication: Excellent English communication skills required
💰 Salary: ₹25,000 – ₹30,000 per month
🕒 Shifts: Rotational shifts
🚗 Transport: One-side cab facility provided
We are looking for dynamic and customer-focused individuals to join our International Chat Support Team. As a Customer Support Executive, you will be responsible for resolving customer queries through chat in a timely and effective manner, ensuring high levels of customer satisfaction.
Handle customer queries via live chat with professionalism and empathy
Provide accurate, valid, and complete information by using the right tools
Follow communication procedures, guidelines, and policies
Escalate unresolved issues to the appropriate departments
Maintain customer satisfaction and deliver a positive support experience
Excellent verbal and written English communication skills
Basic computer knowledge and typing speed
Willingness to work in rotational shifts
Immediate joiners preferred
Competitive salary
One-side cab facility
Growth and learning opportunities
Friendly and professional work environment