With a requirement for Customer Support Executive for the Customer Support Executive position, this exciting opportunity is for KOTAK Bank based in Mumbai and located in Thane . We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Banking Industry . The role offers an attractive in-hand salary of 16,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
This role welcomes freshers who are eager to learn and grow in the Customer support field. The candidate should have good communication skills and be proficient in English. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduation and the candidate should be comfortable working 6 days during the Dayshift.