About Vikram Aura Hospital
Vikram Aura Hospital is committed to delivering high-quality healthcare services with a
patient-centric approach. Our state-of-the-art facilities and dedicated team ensure the best
care for patients across all specialties. We are seeking a dynamic and compassionate
Paediatrician Registrar to join our paediatric department
Job Responsibilities:
● Handle inbound and outbound calls related to patient inquiries, appointments, and
follow-ups.
● Assist patients with doctor consultations, lab test bookings, and hospital services.
● Provide information regarding hospital facilities, insurance policies, and billing
procedures.
● Coordinate with different hospital departments to provide seamless patient support.
● Maintain accurate records of patient interactions in the hospital’s system.
Required Skills:
● Excellent communication and customer service skills.
● Ability to handle stressful situations with patience and professionalism.
● Basic knowledge of hospital services, medical terminology, and insurance processes.
● Proficiency in using CRM software and hospital management systems.
● Fluency in multiple languages is a plus.
● Prior experience in a hospital call center or customer service role is preferred